This week Nathan Reilly, the Managing Director of Cleaner Products in Kent, shares with us some secrets to better and more efficient cleaning of your catering food business. If you thought it doesn’t matter about quality when it comes to hygiene, you may want to think again. This is 9 minutes of high value great ...…
This week we are talking to a gentleman with enthusiasm and warmth who wants to give his customers the very best. Malcolm Greenberry from Cafe Zing in Long Eaton Derbyshire, tells you why he decided to open a cafe in January 2013. He tells us why fresh food is so important and why some people ...…
How to Improve Your Business Front Of House Watch and listen to David Moore, owner of London’s two-Michelin-starred Pied a Terre and it’s sister restaurant, L’Autre Pied. David gives you some fabulous Golden Nuggetts to think about and then implement into your food business. As David says, think about the sort of questions that customers ...…
A Real Customer Talking About Customer Experience It’s not just about the food, it’s about the ATTITUDE she says! Click below to watch… Going the Extra mile is what Wendy says we should do. Love your customers, treat them like like friends – she says. How much LOVE are you putting into your catering food ...…
No Relevance Whatsoever to Your Catering Food Business! Or is it? Click below to watch… Underpromising and Overdelivering…hmmmm, How often do you think you do it in your catering food business? Attention to Detail, Attention to Detail, Attention to Detail, It’s all in the detail Ladies and Gentleman. What little thing can you ...…
You’ve Got To Be Outrageous! Why you might be thinking? Because if you are a caterer you need to hear this information. Watch the Video below to find out why…. When was the last time you contacted ALL your customers? How many customers do you have on your database? You need to keep in touch ...…
Perhaps more than you might think! Marcus looking very rough in this video. A late Saturday night doing some voluntary work means he’s not looking his best. But it’s the content in this video that is important. Click below to watch… Do you serve quality meat on your menu? Do you use a quality butcher ...…
Steve driving back from Banbury after a lovely lunch and a really good meeting with one of our joint venture partners. So if he’s had such a good day, why is he ranting and raving about an awful experience! Click below to find out why… A number of things to think about this week after ...…
Nottinghamshires First Lady of Food and Drink Wendy Baird, talks to Jim Lee of Lee & Fletcher, on why using local suppliers when your a caterer, is going to get Bigger and Bigger! Wendy is the owner of 2 catering food businesses and also the founder of the Local Suppliers Directory Jim Lee is one ...…
Things are quite hard for a lot food businesses at the moment. So we’ve put together a 3 part video series to help you. It is our gift to you. Click below to watch… If you need more direct help to transform your food business, sign up to our monthly food business growth program…The 5 ...…