As we enter the early months of 2012, it is already apparent that food businesses are going to have to “raise their standards” to not only survive, but to thrive and prosper. Click the video play button below… It won’t be the strongest or fittest that survive, but those MOST adaptable to change, to quote ...…
Has it ever occured to you as a Business Owner, Chef or indeed anyone who cooks and serves food, that the food you are serving may not be safe? Today, there are stringent guidlines for manufacturers and suppliers to have a duty of care to their customers. However, how would you know if a product has ...…
Research today has reinforced what I have known for the last 30 years. Food Quality is of paramount importance. It’s so important that Customers say Food Quality is their NUMBER 1 requirement when going out to eat! Reference: Caterer and Hotelkeeper (Horizons) – February 7th 2012. Click the video below to find out find out ...…
How would you FEEL if you were ignored? Not good I believe! Here is a reflection on a brief moment in time A customer comes to you because they want something special and for them it is a brief Moment in time…. Agreed? Let’s have a listen to what Steve has to say… It could be ...…